Our products are being shipped by postal service or courier. (UPS or DPD)
Your order gets processed immediately. Please note that some products need to be custom built to meet your expectations. Our regular shipping time is 10 work days.
The standard shipping fee for german customers is 8,33 Euro, inside the EU 19,63 Euro and worldwide 29,75 Euro. If the order matches or exceeds 1000 Euro, the shipping inside Germany and the EU is free of charge. (the only exception are very huge parts, like the complete trainer or our Shell) For questions regarding the shipping costs for these huge parts, feel free to ask us by phone or e-mail.
Even if our products are being packed to arrive in perfect condition, there can be damages when handled by the postal service. If this happens, we will exchange the defective parts for new ones. Any damages have to be reported immediately to the shipping company, and after that to cockpitsonic. If you´d like to send the artices back, please inform us prior to sending by mail, fax or email.